Free shipping from 50 € - Free return - Lifetime repair service

Customer Service

#deuterforever

MAKE YOUR DEUTER LAST FOREVER!

Our repair service handles more than 3,000 backpacks a year. Check out some of the success stories thanks to our excellent service.

TOBIAS IS A PASSIONATE TRAVELER WHO’S BEEN ON THE MOVE SINCE 2007 – ALWAYS ON THE LOOK-OUT FOR NEW ADVENTURES.

Tobi has shared some unforgettable experiences with his Aircontact backpack, all over the world. Whether it’s the desert, hitchhiking or in the mountains. It’s his trusted companion: “My deuter Aircontact is always by my side, through thick and thin, to the ends of the Earth.” And thanks to deuter’s repair service, it’s now back up and running, ready for the next adventure – to Mexico this time.

ROSI AND LUISA, TWO GENERATIONS OF ADVENTUROUS WOMEN.

If only this backpack could talk… It has such a long backstory, and always seems up for the next adventure. It’s more than just a backpack. It creates a bond between the generations: “This backpack is more than a means to an end, it’s packed full of memories of my grandmother and great-grandfather. It is tantamount to inspiration, an Italian outlook, a love of nature and being outdoors, and to a sheer zest for life.”

Being on HIS BIKE gives him such a strong freedom feeling. MANFRED HAAG PARTICULARLY LIKES TO BE IN PLACES WHERE NO ONE ELSE CAN GET TO SO QUICKLY.

Either for long journeys on a road bike or for a mountain bike tour through the Uina Gorge - Manfred Haag loves to be on the road on his bike. There are many memories in his bikes, just like in his old favorite backpack Trans Alpine from deuter, which is fully functional again.

BETTER TO MAKE DO & MEND… THAN BUY NEW

Is your backpack showing signs of wear? Not at its best anymore? If you want to give it a new lease of life and get it ready for your next adventure, simply send it off to deuter. Our worldwide lifelong repair service team will have it looking like new in no time at all. And together with deuter, you’ll also be doing something good for the planet by consuming fewer resources.

More info about the repair service